Abir Dandis, the mother of the two girls who were murdered in the Negev town of Al-Fura’a last week, couldn't find a police officer to listen to her warnings, neither in Arad nor in Ma’ale Adumim. Both police stations operate in areas where Israel wants to gather the Bedouin into permanent communities, against their will, in order to clear more land for Jewish communities. The dismissive treatment Dandis received shows how the Bedouin are considered simply to be lawbreakers by their very nature. But as a resident of the West Bank asking for help for her daughters, whose father was Israeli, Dandis faced the legal-bureaucratic maze created by the Oslo Accords.

The Palestinian police is not allowed to arrest Israeli civilians. It must hand suspects over to the Israel Police. The Palestinian police complain that in cases of Israelis suspected of committing crimes against Palestinian residents, the Israel Police tend not to investigate or prosecute them.

In addition, the town of Al-Azaria, where Dandis lives, is in Area B, under Palestinian civilian authority and Israeli security authority. According to the testimony of Palestinian residents, neither the IDF nor the Israel Police has any interest in internal Palestinian crime even though they have both the authority and the obligation to act in Area B.

The Palestinian police are limited in what it can do in Area B. Bringing in reinforcements or carrying weapons in emergency situations requires coordination with, and obtaining permission from, the IDF. If Dandis fears that the man who murdered her daughters is going to attack her as well, she has plenty of reason to fear that she will not receive appropriate, immediate police protection from either the Israelis or the Palestinians.

Dandis told Jack Khoury of Haaretz that the Ma’ale Adumim police referred her to the Palestinian Civil Affairs Coordination and Liaison Committee. Theoretically, this committee (which is subordinate to the Civil Affairs Ministry) is the logical place to go for such matters. Its parallel agency in Israel is the Civilian Liaison Committee (which is part of the Coordination and Liaison Administration - a part of the Civil Administration under the Coordinator of Government Activities in the Territories).

In their meetings, they are supposed to discuss matters such as settlers’ complaints about the high volume of the loudspeakers at mosques or Palestinians’ complaints about attacks by settlers. But the Palestinians see the Liaison Committee as a place to submit requests for permission to travel to Israel, and get the impression that its clerks do not have much power when faced with their Israeli counterparts. In any case, the coordination process is cumbersome and long.

The Palestinian police has a family welfare unit, and activists in Palestinian women’s organizations say that in recent years, its performance has improved. But, as stated, it has no authority over Israeli civilians and residents. Several non-governmental women’s groups also operate in the West Bank and in East Jerusalem, and women in similar situations approach them for help. The manager of one such organization told Haaretz that Dandis also fell victim to this confusing duplication of procedures and laws. Had Dandis approached her, she said, she would have referred her to Adalah, the Legal Center for Arab Minority Rights in Israel, which has expertise in navigating Israel’s laws and authorities.

John Kerry revealed his long-awaited plan for peace in the Middle East on Sunday, hinging on a $4bn (£2.6bn) investment in the Palestinian private sector.

The US secretary of state, speaking at the World Economic Forum on the Jordanian shores of the Dead Sea, told an audience including Israeli president Shimon Peres and Palestinian leader Mahmoud Abbas that an independent Palestinian economy is essential to achieving a sustainable peace.

Speaking under the conference banner "Breaking the Impasse", Kerry announced a plan that he promised would be "bigger, bolder and more ambitious" than anything since the Oslo accords, more than 20 years ago.

Tony Blair is to lead a group of private sector leaders in devising a plan to release the Palestinian economy from its dependence on international donors. The initial findings of Blair's taskforce, Kerry boasted, were "stunning", predicting a 50% increase in Palestinian GDP over three years, a cut of two-thirds in unemployment rates and almost double the Palestinian median wage. Currently, 40% of the Palestinian economy is supplied by donor aid.

Kerry assured Abbas that the economic plan was not a substitute for a political solution, which remains the US's "top priority".

Peres, who had taken the stage just minutes before, also issued a personal plea to his Palestinian counterpart to return to the negotiations.

"Let me say to my dear friend President Abbas," Peres said, "Should we really dance around the table? Lets sit together. You'll be surprised how much can be achieved in open, direct and organised meetings."

Thick locks hug the front gates of shuttered shops, now covered in graffiti and dust from lack of use. Only a handful of customers pass along the dimly lit road, sometimes stopping to check the ripeness of fruits and vegetables, or ordering meat in near-empty butcher shops.

“All the shops are closed. I’m the only one open. This used to be the best place,” said 64-year-old Mustafa Sunocret, selling vegetables out of a small storefront in the marketplace near his family’s home in the Muslim quarter of Jerusalem’s Old City.

Amidst the brightly coloured scarves, clothes and carpets, ceramic pottery and religious souvenirs filling the shops of Jerusalem’s historic Old City, Palestinian merchants are struggling to keep their businesses alive.

Faced with worsening health problems, Sunocret told IPS that he cannot work outside of the Old City, even as the cost of maintaining his shop, with high electricity, water and municipal tax bills to pay, weighs on him.

“I only have this shop,” he said. “There is no other work. I’m tired.”

Abed Ajloni, the owner of an antiques shop in the Old City, owes the Jerusalem municipality 250,000 Israeli shekels (68,300 U.S. dollars) in taxes. He told IPS that almost every day, the city’s tax collectors come into the Old City, accompanied by Israeli police and soldiers, to pressure people there to pay.

“It feels like they’re coming again to occupy the city, with the soldiers and police,” Ajloni, who has owned the same shop for 35 years, told IPS. “But where can I go? What can I do? All my life I was in this place.”

He added, “Does Jerusalem belong to us, or to someone else? Who’s responsible for Jerusalem? Who?”

Illegal annexation

Israel occupied East Jerusalem, including the Old City, in 1967. In July 1980, it passed a law stating that “Jerusalem, complete and united, is the capital of Israel”. But Israel’s annexation of East Jerusalem and subsequent application of Israeli laws over the entire city remain unrecognised by the international community.

Under international law, East Jerusalem is considered occupied territory – along with the West Bank, Gaza Strip and Syrian Golan Heights – and Palestinian residents of the city are protected under the Fourth Geneva Convention.

Jerusalem has historically been the economic, political and cultural centre of life for the entire Palestinian population. But after decades languishing under destructive Israeli policies meant to isolate the city from the rest of the Occupied Territories and a lack of municipal services and investment, East Jerusalem has slipped into a state of poverty and neglect.

“After some 45 years of occupation, Arab Jerusalemites suffer from political and cultural schizophrenia, simultaneously connected with and isolated from their two hinterlands: Ramallah and the West Bank to their east, West Jerusalem and Israel to the west,” the International Crisis Group recently wrote.

Israeli restrictions on planning and building, home demolitions, lack of investment in education and jobs, construction of an eight-foot-high separation barrier between and around Palestinian neighbourhoods and the creation of a permit system to enter Jerusalem have all contributed to the city’s isolation.

Formal Palestinian political groups have also been banned from the city, and between 2001-2009, Israel closed an estimated 26 organisations, including the former Palestinian Liberation Organisation headquarters in Jerusalem, the Orient House and the Jerusalem Chamber of Commerce.

Extreme poverty

Israel’s policies have also led to higher prices for basic goods and services and forced many Palestinian business owners to close shop and move to Ramallah or other Palestinian neighbourhoods on the other side of the wall. Many Palestinian Jerusalemites also prefer to do their shopping in the West Bank, or in West Jerusalem, where prices are lower.

While Palestinians constitute 39 percent of the city’s population today, almost 80 percent of East Jerusalem residents, including 85 percent of children, live below the poverty line.

“How could you develop [an] economy if you don’t control your resources? How could you develop [an] economy if you don’t have any control of your borders?” said Zakaria Odeh, director of the Civic Coalition for Palestinian Rights in Jerusalem, of “this kind of fragmentation, checkpoints, closure”.

“Without freedom of movement of goods and human beings, how could you develop an economy?” he asked.

“You can’t talk about independent economy in Jerusalem or the West Bank or in all of Palestine without a political solution. We don’t have a Palestinian economy; we have economic activities. That’s all we have,” Odeh told IPS.

Israel’s separation barrier alone, according to a new report by the United Nations Conference on Trade and Development (UNCTD), has caused a direct loss of over one billion dollars to Palestinians in Jerusalem, and continues to incur 200 million dollars per year in lost opportunities.

Israel’s severing and control over the Jerusalem-Jericho road – the historical trade route that connected Jerusalem to the rest of the West Bank and Middle East – has also contributed to the city’s economic downturn.

Separation of Jerusalem from West Bank

Before the First Intifada (Arabic for “uprising”) began in the late 1980s, East Jerusalem contributed approximately 14 to 15 percent of the gross domestic product (GDP) in the Occupied Palestinian territories (OPT). By 2000, that number had dropped to less than eight percent; in 2010, the East Jerusalem economy, compared to the rest of the OPT, was estimated at only seven percent.

“Economic separation resulted in the contraction in the relative size of the East Jerusalem economy, its detachment from the remaining OPT and the gradual redirection of East Jerusalem employment towards the Israeli labour market,” the U.N. report found.

Decades ago, Israel adopted a policy to maintain a so-called “demographic balance” in Jerusalem and attempt to limit Palestinian residents of the city to 26.5 percent or less of the total population.

To maintain this composition, Israel built numerous Jewish-Israeli settlements inside and in a ring around Jerusalem and changed the municipal boundaries to encompass Jewish neighbourhoods while excluding Palestinian ones.

It is now estimated that 90,000 Palestinians holding Jerusalem residency rights live on the other side of the separation barrier and must cross through Israeli checkpoints in order to reach Jerusalem for school, medical treatment, work, and other services.

“Israel is using all kinds of tools to push the Palestinians to leave; sometimes they are visible, and sometimes invisible tools,” explained Ziad al-Hammouri, director of the Jerusalem Centre for Social and Economic Rights (JCSER).

Al-Hammouri told IPS that at least 25 percent of the 1,000 Palestinian shops in the Old City were closed in recent years as a result of high municipal taxes and a lack of customers. “Taxation is an invisible tool…as dangerous as revoking ID cards and demolishing houses,” he said. “Israel will use this as pressure and as a tool in the future to confiscate these shops and properties.”

Today, under the auspices of the Egyptian Government, Palestine's two major political movements - Fatah and Hamas - are signing a reconciliation agreement that will permit both to contest elections for the presidency and legislature within a year. This is a decisive moment. If the United States and the international community support this effort, they can help Palestinian democracy and establish the basis for a unified Palestinian state in the West Bank and Gaza that can make a secure peace with Israel. If they remain aloof or undermine the agreement, the situation in the occupied Palestinian territory may deteriorate with a new round of violence against Israel.

This Accord should be viewed as a Palestinian contribution to the "Arab Awakening," together with a deep wish to heal internal divisions. It also signals the growing importance of an emerging Egyptian democracy. As an honest broker, the interim government coaxed both sides to an agreement by merging the original October 2009 Cairo Accord that Fatah signed with additions that respond to Hamas' reservations.

The Accord commits both sides to agree by consensus to members of an Election Commission and Electoral Court. I have observed three elections in the Palestinian Territory, and these institutions administered elections that all international observers found to be free, fair, honest, and free of violence. These institutions can now repeat their scrupulous work.

Also, the two parties will agree by consensus to appoint a Unity Government made of technocrats - i.e., neither Fatah nor Hamas. Security will be overseen by a Higher Oversight Committee that will be set up by Palestinian President Abu Mazen and consisting of professional officers acceptable to both sides. Egypt will assist.

Both sides understand that their goal of an independent Palestinian state cannot be achieved if they remain divided.

Why should the United States and the international community support the agreement? First, it respects Palestinian rights and democracy. In 2006, Hamas won the legislative election, but the Quartet (United States, European Union, UN, and Russia) rejected it, withheld aid, and the unity government collapsed. Since then, competition between the two factions turned vicious, and each side arrested the other's activists. Instead of exacerbating differences between the two parties, the international community should help them resolve disagreements through electoral and legislative processes.

Second, the Accord - with international support - could lead to a durable ceasefire. Israel and the United States are concerned that Hamas could use such a government to launch attacks against Israel. I visited Sderot and share their concern. I urged Hamas' leaders to stop the rockets, and they attempted to negotiate a lasting mutual ceasefire. The U.S. and the Quartet should assist Hamas and Israel's search for a ceasefire.

Third, the Accord could be a vehicle to press for a final peace agreement for two states. President Abbas will be able to negotiate on behalf of all Palestinians, and with Quartet support, a unity government can negotiate with Israel an exchange of prisoners for Gilad Schalit and a settlement freeze. In my talks with Hamas leader Khaled Masha'al, he said Hamas would accept a two-state agreement that is approved in a Palestinian referendum. Such an agreement could provide mutual recognition - Israel would recognize an independent Palestinian state and Palestine would recognize Israel. In other words, an agreement will include Hamas’ recognition of Israel.

Suspicions of Hamas stem from their Charter, which calls for Israel's destruction. I find the Charter repugnant. Yet it is worth remembering that Israel negotiated the Oslo Accords with the PLO while its charter had similar provisions. It took another five years before the PLO Charter was altered.

There are many Israelis who say that as long as the Palestinians are divided, there is no partner for peace, but at the same time, they refuse to accept a unity government. In Cairo, the Palestinians are choosing unity. It is a fragile unity, but the Quartet should choose to work with them to make it secure and peaceful enough to jump-start final status negotiations with Israel.

It is generally recognised that the Middle East peace process is in the doldrums, almost moribund. Israeli colony expansion within Palestine continues, and Palestine Liberation Organisation (PLO) leaders refuse to join in renewed peace talks without a colony freeze, knowing that no Arab or Islamic nation will accept any comprehensive agreement while Israel retains control of East Occupied Jerusalem.

US objections have impeded Egyptian efforts to resolve differences between Hamas and Fatah that could lead to 2010 elections. With this stalemate, PLO leaders have decided that Palestinian National Authority President Mahmoud Abbas will continue in power until elections can be held — a decision condemned by many Palestinians.

Even though Syria and Israel under the Olmert government had almost reached an agreement with Turkey's help, current Prime Minister Benjamin Netanyahu rejects Turkey as a mediator on the Golan Heights. No apparent alternative is in the offing.

The UN General Assembly approved a report issued by its human-rights council that called on Israel and the Palestinians to investigate charges of war crimes during the recent Gaza war, but positive responses seem unlikely.

In summary: UN resolutions, Geneva conventions, previous agreements between Israelis and Palestinians, the Arab peace initiative, and official policies of the US and other nations are all being ignored. In the meantime, the demolition of Arab houses, expansion of Israeli colonies in East Occupied Jerusalem and the West Bank, and Palestinian recalcitrance threaten any real prospect for peace.

Winter of suffering

Of more immediate concern, those under siege in Gaza face another winter of intense personal suffering. I visited Gaza after the devastating January war and observed homeless people huddling in makeshift tents, under plastic sheets, or in caves dug into the debris of their former homes. Despite offers by Palestinian leaders and international agencies to guarantee no use of imported materials for even defensive military purposes, cement, lumber and panes of glass are not being permitted to pass entry points into Gaza. The US and other nations have accepted this abhorrent situation without forceful corrective action.

I have discussed ways to assist the people of Gaza with a number of Arab and European leaders and their common response is that the Israeli blockade makes any assistance impossible. Donors point out that they have provided enormous aid funds to build schools, hospitals and factories, only to see them destroyed in a few hours by precision bombs and missiles. Without international guarantees, why risk similar losses in the future?

It is time to face the fact that, for the past 30 years, no one nation has been able or willing to break the impasse and induce the disputing parties to comply with international law. We cannot wait any longer. Israel has long argued that it cannot negotiate with terrorists, yet has had an entire year without terrorism and still could not negotiate. President Barack Obama has promised active involvement of the US government, but no formal peace talks have begun and no comprehensive framework for peace has been proposed. Individually and collectively, the world powers must act.

One recent glimmer of life has been the December 8 decision of EU foreign ministers to restate the long-standing basic requirements for peace commonly accepted within the international community, including that Israel's pre-1967 boundaries will prevail unless modified by a negotiated agreement with the Palestinians. A week later the new EU foreign policy chief, Baroness Catherine Ashton, reiterated this statement in even stronger terms and called for the international Quartet to be "reinvigorated". This is a promising prospect.

Obama was right to insist on a two-state solution and a complete colony freeze as the basis for negotiations. Since Israel has rejected the freeze and the Palestinians won't negotiate without it, a logical step is for all Quartet members (the US, EU, Russia and UN) to support the Obama proposal by declaring any further expansion of colonies illegal and refusing to veto UN Security Council decisions to condemn such colonies. This might restrain Israel and also bring Palestinians to the negotiating table.

At the same time, the Quartet should join with Turkey and invite Syria and Israel to negotiate a solution to the Golan Heights dispute.

Without ascribing blame to any of the disputing parties, the Quartet should also begin rebuilding Gaza by organising relief efforts under the supervision of an active special envoy, overseeing a ceasefire between Israel and Hamas, and mediating an opening of the crossings. The cries of homeless and freezing people demand immediate relief.

This is a time for bold action, and the season for forgiveness, reconciliation and peace.

— Guardian News & Media Ltd

It is generally recognised that the Middle East peace process is in the doldrums, almost moribund. Israeli settlement expansion within Palestine continues, and PLO leaders refuse to join in renewed peace talks without a settlement freeze, knowing that no Arab or Islamic nation will accept any comprehensive agreement while Israel retains control of East Jerusalem.

US objections have impeded Egyptian efforts to resolve differences between Hamas and Fatah that could lead to 2010 elections. With this stalemate, PLO leaders have decided that President Mahmoud Abbas will continue in power until elections can be held – a decision condemned by many Palestinians.

Even though Syria and Israel under the Olmert government had almost reached an agreement with Turkey's help, the current prime minister, Benjamin Netanyahu, rejects Turkey as a mediator on the Golan Heights. No apparent alternative is in the offing.

The UN general assembly approved a report issued by its human rights council that called on Israel and the Palestinians to investigate charges of war crimes during the recent Gaza war, but positive responses seem unlikely.

In summary: UN resolutions, Geneva conventions, previous agreements between Israelis and Palestinians, the Arab peace initiative, and official policies of the US and other nations are all being ignored. In the meantime, the demolition of Arab houses, expansion of Israeli settlements in East Jerusalem and the West Bank, and Palestinian recalcitrance threaten any real prospect for peace.

Of more immediate concern, those under siege in Gaza face another winter of intense personal suffering. I visited Gaza after the devastating January war and observed homeless people huddling in makeshift tents, under plastic sheets, or in caves dug into the debris of their former homes. Despite offers by Palestinian leaders and international agencies to guarantee no use of imported materials for even defensive military purposes, cement, lumber, and panes of glass are not being permitted to pass entry points into Gaza. The US and other nations have accepted this abhorrent situation without forceful corrective action.

I have discussed ways to assist the citizens of Gaza with a number of Arab and European leaders and their common response is that the Israeli blockade makes any assistance impossible. Donors point out that they have provided enormous aid funds to build schools, hospitals and factories, only to see them destroyed in a few hours by precision bombs and missiles. Without international guarantees, why risk similar losses in the future?

It is time to face the fact that, for the past 30 years, no one nation has been able or willing to break the impasse and induce the disputing parties to comply with international law. We cannot wait any longer. Israel has long argued that it cannot negotiate with terrorists, yet has had an entire year without terrorism and still could not negotiate. President Obama has promised active involvement of the US government, but no formal peace talks have begun and no comprehensive framework for peace has been proposed. Individually and collectively, the world powers must act.

One recent glimmer of life has been the 8 December decision of EU foreign ministers to restate the long-standing basic requirements for peace commonly accepted within the international community, including that Israel's pre-1967 boundaries will prevail unless modified by a negotiated agreement with the Palestinians. A week later the new EU foreign policy chief, Baroness Catherine Ashton, reiterated this statement in even stronger terms and called for the international Quartet to be "reinvigorated". This is a promising prospect.

President Obama was right to insist on a two-state solution and a complete settlement freeze as the basis for negotiations. Since Israel has rejected the freeze and the Palestinians won't negotiate without it, a logical step is for all Quartet members (the US, EU, Russia and UN) to support the Obama proposal by declaring any further expansion of settlements illegal and refusing to veto UN security council decisions to condemn such settlements. This might restrain Israel and also bring Palestinians to the negotiating table.

At the same time, the Quartet should join with Turkey and invite Syria and Israel to negotiate a solution to the Golan Heights dispute.

Without ascribing blame to any of the disputing parties, the Quartet also should begin rebuilding Gaza by organising relief efforts under the supervision of an active special envoy, overseeing a ceasefire between Israel and Hamas, and mediating an opening of the crossings. The cries of homeless and freezing people demand immediate relief.

This is a time for bold action, and the season for forgiveness, reconciliation and peace.

During the past 16 months I have visited the Middle East four times and met with leaders in Israel, Egypt, Lebanon, Saudi Arabia, Jordan, Syria, the West Bank and Gaza. I was in Damascus when President Obama made his historic speech in Cairo, which raised high hopes among the more-optimistic Israelis and Palestinians, who recognize that his insistence on a total freeze of settlement expansion is the key to any acceptable peace agreement or any positive responses toward Israel from Arab nations.

Late last month I traveled to the region with a group of "Elders," including Archbishop Desmond Tutu, former presidents Fernando Henrique Cardoso of Brazil and Mary Robinson of Ireland, former prime minister Gro Brundtland of Norway and women's activist Ela Bhatt of India. Three of us had previously visited Gaza, which is now a walled-in ghetto inhabited by 1.6 million Palestinians, 1.1 million of whom are refugees from Israel and the West Bank and receive basic humanitarian assistance from the United Nations Relief and Works Agency. Israel prevents any cement, lumber, seeds, fertilizer and hundreds of other needed materials from entering through Gaza's gates. Some additional goods from Egypt reach Gaza through underground tunnels. Gazans cannot produce their own food nor repair schools, hospitals, business establishments or the 50,000 homes that were destroyed or heavily damaged by Israel's assault last January.

We found a growing sense of concern and despair among those who observe, as we did, that settlement expansion is continuing apace, rapidly encroaching into Palestinian villages, hilltops, grazing lands, farming areas and olive groves. There are more than 200 of these settlements in the West Bank.

An even more disturbing expansion is taking place in Palestinian East Jerusalem. Three months ago I visited a family who had lived for four generations in their small, recently condemned home. They were laboring to destroy it themselves to avoid much higher costs if Israeli contractors carried out the demolition order. On Aug. 27, we Elders took a gift of food to 18 members of the Hanoun family, recently evicted from their home of 65 years. The Hanouns, including six children, are living on the street, while Israeli settlers have moved into their confiscated dwelling.

Daily, headlines in Jerusalem newspapers say that certain areas and types of construction would be excluded from the settlement freeze and that it would, at best, have a limited duration. Increasingly desperate Palestinians see little prospect of their plight being alleviated; political, business and academic leaders are making contingency plans should President Obama's efforts fail.

We saw considerable interest in a call by Javier Solana, secretary general of the Council of the European Union, for the United Nations to endorse the two-state solution, which already has the firm commitment of the U.S. government and the other members of the "Quartet" (Russia and the United Nations). Solana proposes that the United Nations recognize the pre-1967 border between Israel and Palestine, and deal with the fate of Palestinian refugees and how Jerusalem would be shared. Palestine would become a full U.N. member and enjoy diplomatic relations with other nations, many of which would be eager to respond. Palestinian Prime Minister Salam Fayyad described to us his unilateral plan for Palestine to become an independent state.

A more likely alternative to the present debacle is one state, which is obviously the goal of Israeli leaders who insist on colonizing the West Bank and East Jerusalem. A majority of the Palestinian leaders with whom we met are seriously considering acceptance of one state, between the Jordan River and the Mediterranean Sea. By renouncing the dream of an independent Palestine, they would become fellow citizens with their Jewish neighbors and then demand equal rights within a democracy. In this nonviolent civil rights struggle, their examples would be Mahatma Gandhi, Martin Luther King Jr. and Nelson Mandela.

They are aware of demographic trends. Non-Jews are already a slight majority of total citizens in this area, and within a few years Arabs will constitute a clear majority.

A two-state solution is clearly preferable and has been embraced at the grass roots.

Just south of Jerusalem, the Palestinian residents of Wadi Fukin and the nearby Israeli villagers of Tzur Hadassah are working together closely to protect their small shared valley from the ravages of rock spill, sewage and further loss of land from a huge settlement on the cliff above, where 26,000 Israelis are rapidly expanding their confiscated area. It was heartwarming to see the international harmony with which the villagers face common challenges and opportunities.

There are 25 similar cross-border partnerships between Israelis and their Palestinian neighbors. The best alternative for the future is a negotiated peace agreement, so that the example of Wadi Fukin and Tzur Hadassah can prevail along a peaceful border between two sovereign nations.

The writer was the 39th president. He founded The Carter Center, a nongovernmental organization focused on global peace and health issues.