Abir Dandis, the mother of the two girls who were murdered in the Negev town of Al-Fura’a last week, couldn't find a police officer to listen to her warnings, neither in Arad nor in Ma’ale Adumim. Both police stations operate in areas where Israel wants to gather the Bedouin into permanent communities, against their will, in order to clear more land for Jewish communities. The dismissive treatment Dandis received shows how the Bedouin are considered simply to be lawbreakers by their very nature. But as a resident of the West Bank asking for help for her daughters, whose father was Israeli, Dandis faced the legal-bureaucratic maze created by the Oslo Accords.

The Palestinian police is not allowed to arrest Israeli civilians. It must hand suspects over to the Israel Police. The Palestinian police complain that in cases of Israelis suspected of committing crimes against Palestinian residents, the Israel Police tend not to investigate or prosecute them.

In addition, the town of Al-Azaria, where Dandis lives, is in Area B, under Palestinian civilian authority and Israeli security authority. According to the testimony of Palestinian residents, neither the IDF nor the Israel Police has any interest in internal Palestinian crime even though they have both the authority and the obligation to act in Area B.

The Palestinian police are limited in what it can do in Area B. Bringing in reinforcements or carrying weapons in emergency situations requires coordination with, and obtaining permission from, the IDF. If Dandis fears that the man who murdered her daughters is going to attack her as well, she has plenty of reason to fear that she will not receive appropriate, immediate police protection from either the Israelis or the Palestinians.

Dandis told Jack Khoury of Haaretz that the Ma’ale Adumim police referred her to the Palestinian Civil Affairs Coordination and Liaison Committee. Theoretically, this committee (which is subordinate to the Civil Affairs Ministry) is the logical place to go for such matters. Its parallel agency in Israel is the Civilian Liaison Committee (which is part of the Coordination and Liaison Administration - a part of the Civil Administration under the Coordinator of Government Activities in the Territories).

In their meetings, they are supposed to discuss matters such as settlers’ complaints about the high volume of the loudspeakers at mosques or Palestinians’ complaints about attacks by settlers. But the Palestinians see the Liaison Committee as a place to submit requests for permission to travel to Israel, and get the impression that its clerks do not have much power when faced with their Israeli counterparts. In any case, the coordination process is cumbersome and long.

The Palestinian police has a family welfare unit, and activists in Palestinian women’s organizations say that in recent years, its performance has improved. But, as stated, it has no authority over Israeli civilians and residents. Several non-governmental women’s groups also operate in the West Bank and in East Jerusalem, and women in similar situations approach them for help. The manager of one such organization told Haaretz that Dandis also fell victim to this confusing duplication of procedures and laws. Had Dandis approached her, she said, she would have referred her to Adalah, the Legal Center for Arab Minority Rights in Israel, which has expertise in navigating Israel’s laws and authorities.

John Kerry revealed his long-awaited plan for peace in the Middle East on Sunday, hinging on a $4bn (£2.6bn) investment in the Palestinian private sector.

The US secretary of state, speaking at the World Economic Forum on the Jordanian shores of the Dead Sea, told an audience including Israeli president Shimon Peres and Palestinian leader Mahmoud Abbas that an independent Palestinian economy is essential to achieving a sustainable peace.

Speaking under the conference banner "Breaking the Impasse", Kerry announced a plan that he promised would be "bigger, bolder and more ambitious" than anything since the Oslo accords, more than 20 years ago.

Tony Blair is to lead a group of private sector leaders in devising a plan to release the Palestinian economy from its dependence on international donors. The initial findings of Blair's taskforce, Kerry boasted, were "stunning", predicting a 50% increase in Palestinian GDP over three years, a cut of two-thirds in unemployment rates and almost double the Palestinian median wage. Currently, 40% of the Palestinian economy is supplied by donor aid.

Kerry assured Abbas that the economic plan was not a substitute for a political solution, which remains the US's "top priority".

Peres, who had taken the stage just minutes before, also issued a personal plea to his Palestinian counterpart to return to the negotiations.

"Let me say to my dear friend President Abbas," Peres said, "Should we really dance around the table? Lets sit together. You'll be surprised how much can be achieved in open, direct and organised meetings."

Thick locks hug the front gates of shuttered shops, now covered in graffiti and dust from lack of use. Only a handful of customers pass along the dimly lit road, sometimes stopping to check the ripeness of fruits and vegetables, or ordering meat in near-empty butcher shops.

“All the shops are closed. I’m the only one open. This used to be the best place,” said 64-year-old Mustafa Sunocret, selling vegetables out of a small storefront in the marketplace near his family’s home in the Muslim quarter of Jerusalem’s Old City.

Amidst the brightly coloured scarves, clothes and carpets, ceramic pottery and religious souvenirs filling the shops of Jerusalem’s historic Old City, Palestinian merchants are struggling to keep their businesses alive.

Faced with worsening health problems, Sunocret told IPS that he cannot work outside of the Old City, even as the cost of maintaining his shop, with high electricity, water and municipal tax bills to pay, weighs on him.

“I only have this shop,” he said. “There is no other work. I’m tired.”

Abed Ajloni, the owner of an antiques shop in the Old City, owes the Jerusalem municipality 250,000 Israeli shekels (68,300 U.S. dollars) in taxes. He told IPS that almost every day, the city’s tax collectors come into the Old City, accompanied by Israeli police and soldiers, to pressure people there to pay.

“It feels like they’re coming again to occupy the city, with the soldiers and police,” Ajloni, who has owned the same shop for 35 years, told IPS. “But where can I go? What can I do? All my life I was in this place.”

He added, “Does Jerusalem belong to us, or to someone else? Who’s responsible for Jerusalem? Who?”

Illegal annexation

Israel occupied East Jerusalem, including the Old City, in 1967. In July 1980, it passed a law stating that “Jerusalem, complete and united, is the capital of Israel”. But Israel’s annexation of East Jerusalem and subsequent application of Israeli laws over the entire city remain unrecognised by the international community.

Under international law, East Jerusalem is considered occupied territory – along with the West Bank, Gaza Strip and Syrian Golan Heights – and Palestinian residents of the city are protected under the Fourth Geneva Convention.

Jerusalem has historically been the economic, political and cultural centre of life for the entire Palestinian population. But after decades languishing under destructive Israeli policies meant to isolate the city from the rest of the Occupied Territories and a lack of municipal services and investment, East Jerusalem has slipped into a state of poverty and neglect.

“After some 45 years of occupation, Arab Jerusalemites suffer from political and cultural schizophrenia, simultaneously connected with and isolated from their two hinterlands: Ramallah and the West Bank to their east, West Jerusalem and Israel to the west,” the International Crisis Group recently wrote.

Israeli restrictions on planning and building, home demolitions, lack of investment in education and jobs, construction of an eight-foot-high separation barrier between and around Palestinian neighbourhoods and the creation of a permit system to enter Jerusalem have all contributed to the city’s isolation.

Formal Palestinian political groups have also been banned from the city, and between 2001-2009, Israel closed an estimated 26 organisations, including the former Palestinian Liberation Organisation headquarters in Jerusalem, the Orient House and the Jerusalem Chamber of Commerce.

Extreme poverty

Israel’s policies have also led to higher prices for basic goods and services and forced many Palestinian business owners to close shop and move to Ramallah or other Palestinian neighbourhoods on the other side of the wall. Many Palestinian Jerusalemites also prefer to do their shopping in the West Bank, or in West Jerusalem, where prices are lower.

While Palestinians constitute 39 percent of the city’s population today, almost 80 percent of East Jerusalem residents, including 85 percent of children, live below the poverty line.

“How could you develop [an] economy if you don’t control your resources? How could you develop [an] economy if you don’t have any control of your borders?” said Zakaria Odeh, director of the Civic Coalition for Palestinian Rights in Jerusalem, of “this kind of fragmentation, checkpoints, closure”.

“Without freedom of movement of goods and human beings, how could you develop an economy?” he asked.

“You can’t talk about independent economy in Jerusalem or the West Bank or in all of Palestine without a political solution. We don’t have a Palestinian economy; we have economic activities. That’s all we have,” Odeh told IPS.

Israel’s separation barrier alone, according to a new report by the United Nations Conference on Trade and Development (UNCTD), has caused a direct loss of over one billion dollars to Palestinians in Jerusalem, and continues to incur 200 million dollars per year in lost opportunities.

Israel’s severing and control over the Jerusalem-Jericho road – the historical trade route that connected Jerusalem to the rest of the West Bank and Middle East – has also contributed to the city’s economic downturn.

Separation of Jerusalem from West Bank

Before the First Intifada (Arabic for “uprising”) began in the late 1980s, East Jerusalem contributed approximately 14 to 15 percent of the gross domestic product (GDP) in the Occupied Palestinian territories (OPT). By 2000, that number had dropped to less than eight percent; in 2010, the East Jerusalem economy, compared to the rest of the OPT, was estimated at only seven percent.

“Economic separation resulted in the contraction in the relative size of the East Jerusalem economy, its detachment from the remaining OPT and the gradual redirection of East Jerusalem employment towards the Israeli labour market,” the U.N. report found.

Decades ago, Israel adopted a policy to maintain a so-called “demographic balance” in Jerusalem and attempt to limit Palestinian residents of the city to 26.5 percent or less of the total population.

To maintain this composition, Israel built numerous Jewish-Israeli settlements inside and in a ring around Jerusalem and changed the municipal boundaries to encompass Jewish neighbourhoods while excluding Palestinian ones.

It is now estimated that 90,000 Palestinians holding Jerusalem residency rights live on the other side of the separation barrier and must cross through Israeli checkpoints in order to reach Jerusalem for school, medical treatment, work, and other services.

“Israel is using all kinds of tools to push the Palestinians to leave; sometimes they are visible, and sometimes invisible tools,” explained Ziad al-Hammouri, director of the Jerusalem Centre for Social and Economic Rights (JCSER).

Al-Hammouri told IPS that at least 25 percent of the 1,000 Palestinian shops in the Old City were closed in recent years as a result of high municipal taxes and a lack of customers. “Taxation is an invisible tool…as dangerous as revoking ID cards and demolishing houses,” he said. “Israel will use this as pressure and as a tool in the future to confiscate these shops and properties.”

I’ve grown so pessimistic about Israel-Palestine that I find myself agreeing with Israel’s hard-line foreign minister, Avigdor Lieberman: “Anyone who says that within the next few years an agreement can be reached ending the conflict simply doesn’t understand the situation and spreads delusions.”

That’s the lesson of early Obama. The president tried to rekindle peace talks by confronting Israel on settlements, coaxing Palestinians to resume negotiations, and reaching out to the Muslim world. The effort has failed.

It has alienated Israel, where Obama is unpopular, and brought the president of the Palestinian Authority, Mahmoud Abbas, close to resignation. It’s time to think again.

What’s gone wrong? There have been tactical mistakes, including a clumsy U.S. wobble toward accepting Israeli “restraint” on settlements rather than cessation. But the deeper error was strategic: Obama’s assumption that he could resume where Clinton left off in 2000 and pursue the land-for-peace idea at the heart of the two-state solution.

This approach ignored the deep scars inflicted in the past decade: the killing of 992 Israelis and 3,399 Palestinians between the outbreak of the Second Intifada in 2000 and 2006; the Israeli Army’s harsh reoccupation of most of the West Bank; Hamas’ violent rise to power in Gaza and the accompanying resurgence of annihilationist ideology; the spectacular spread of Jewish settlements in the West Bank; and the Israeli construction of over 250 miles of a separation barrier that has protected Israel from suicide bombers even as it has shattered Palestinian lives, grabbed land and become, in the words of Michael Sfard, an Israeli lawyer, “an integral part of the West Bank settlement plan.”

These are not small developments. They have changed the physical appearance of the Middle East. More important, they have transformed the psychologies of the protagonists. Israelis have walled themselves off from Palestinians. They are less interested than ever in a deal with people they hardly see.

As Ron Nachman, the founder of the sprawling Ariel settlement, comments in René Backmann’s superb new book, “A Wall in Palestine,” the wave of Palestinian suicide attacks before work on the barrier began in mid-2002 meant that: “Israelis wanted separation. They did not want to be mixed with the Arabs. They didn’t even want to see them. This may be seen as racist, but that’s how it is.”

And that’s about where we are.

With Palestinians saying, “Not one inch further will we cede.” The myriad humiliations of the looping barrier, which divides Palestinians from one another as well as from Israel, have cemented this “Nyet.”

On the surface, Obama’s decision to tackle settlements first was logical enough. Nothing has riled Palestinians as much as the continued flow of Israeli settlers into East Jerusalem and the West Bank. Both Oslo (1993) and the Road Map (2003) called for settlements to stop, but the number of settlers has risen steadily to over 450,000.

The president was categorical in his Cairo speech: “The United States does not accept the legitimacy of continued Israeli settlements.”

Nor do I. But facts are hard — and Obama has tried to ignore them. The history briefly outlined above makes clear that the right-wing government of Prime Minister Benjamin Netanyahu won’t deviate from the pattern of settlement growth established since 1967.

Indeed, Backmann’s book (from which the Sfard quote is also taken), demonstrates a relentless continuity of Israeli purpose, now cemented by a fence whose aim was in fact double: to stop terrorists but also “to protect the settlements, to give them room to develop.”

That is why, even at 250 miles, the barrier (projected to stretch over 400 miles) is already much longer than the pre-1967 border or Green Line: It burrows into the West Bank to place major settlements on the Israeli side, effectively annexing over 12 percent of the land.

The United States condoned the construction of this settlement-reinforcing barrier. It cannot be unmade — not for the foreseeable future. Peace and walls do not go together. But a truce and walls just may. And that, I must reluctantly conclude, is the best that can be hoped for.

Obama, who has his Nobel already, should ratchet expectations downward. Stop talking about peace. Banish the word. Start talking about détente. That’s what Lieberman wants; that’s what Hamas says it wants; that’s the end point of Netanyahu’s evasions.

It’s not what Abbas wants but he’s powerless. Shlomo Avineri, a political scientist, told me, “A nonviolent status quo is far from satisfactory but it’s not bad. Cyprus is not bad.”

I recall my friend Shlomo dreaming of peace. That’s over. The last decade destroyed the last illusions: hence the fence. The courageous have departed the Middle East. A peace of the brave must yield to a truce of the mediocre — at best.

At least until Intifada-traumatized Israeli psychology shifts. I agree with the Israeli author David Grossman when he writes: “We have dozens of atomic bombs, tanks and planes. We confront people possessing none of these arms. And yet, in our minds, we remain victims. This inability to perceive ourselves in relation to others is our principal weakness.”

The sparring between the United States and Israel has begun, and that’s a good thing. Israel’s interests are not served by an uncritical American administration. The Jewish state emerged less secure and less loved from Washington’s post-9/11 Israel-can-do-no-wrong policy.

The criticism of the center-right government of Prime Minister Benjamin Netanyahu has come from an unlikely source: Secretary of State Hillary Clinton. She’s transitioned with aplomb from the calculation of her interests that she made as a senator from New York to a cool assessment of U.S. interests. These do not always coincide with Israel’s.

I hear that Clinton was shocked by what she saw on her visit last month to the West Bank. This is not surprising. The transition from Israel’s first-world hustle-bustle to the donkeys, carts and idle people beyond the separation wall is brutal. If Clinton cares about one thing, it’s human suffering.

In fact, you don’t so much drive into the Palestinian territories these days as sink into them. Everything, except the Jewish settlers’ cars on fenced settlers-only highways, slows down. The buzz of business gives way to the clunking of hammers.

The whole desolate West Bank scene is punctuated with garrison-like settlements on hilltops. If you’re looking for a primer on colonialism, this is not a bad place to start.

Most Israelis never see this, unless they’re in the army. Clinton witnessed it. She was, I understand, troubled by the humiliation around her.

Now, she has warned Netanyahu to get off “the sidelines” with respect to Palestinian peace efforts. Remember that the Israeli prime minister and his right-wing Likud party have still not accepted even the theory of a two-state solution.

In House testimony last week, Clinton said: “For Israel to get the kind of strong support it is looking for vis-à-vis Iran, it can’t stay on the sidelines with respect to the Palestinians and the peace efforts. They go hand in hand.”

That was a direct rebuke to comments from Netanyahu aides who told the Washington Post Israel would not move on peace talks until it sees the United States check Iran’s nuclear program and rising regional influence.

Although I don’t agree with the forms of linkage being made by Netanyahu and Clinton between Iran and an Israeli-Palestinian peace — the issue is not how to threaten Iran but how to bring it inside the tent — I agree with both of them that a link exists. At Madrid, at Oslo and at Annapolis, over a 16-year span, attempts were made to advance peace while excluding Iran. That doesn’t work; it won’t work now.

The trick is to usher Israel-Palestine peace efforts and the quest for a U.S.-Iran rapprochement along in parallel.

That’s why it’s so important that Clinton told Netanyahu that he can’t slip away from working for peace — and that means stopping settlements now — by taking an Iran detour.

Clinton also indicated an important shift on Hamas, which the State Department calls a terrorist group. While stressing that no funds would flow to Hamas “or any entity controlled by it,” she argued for keeping American options open on a possible Palestinian unity government between the moderate Fatah and Hamas.

So long as a unity government meets three conditions — renounces violence, recognizes Israel’s right to exist and abides by past agreements — the United States would be prepared to deal with it, including on $900 million in proposed aid, Clinton indicated. Washington does business with a Lebanese government in which Hezbollah controls 11 of 30 seats, although Hezbollah is also deemed a terrorist group.

Such a changed U.S. policy makes a lot more sense than the previous one, which insisted on Hamas itself — rather than any Palestinian unity government — meeting the three conditions. No peace can be made by pretending Hamas does not exist, which is why advancing Palestinian unity must be a U.S. priority.

This sensible shift will anger Israel, although it deals indirectly with Hamas through Egypt. Israel’s de jure stand on Hamas — that it must recognize Israel before any talks begin — is wildly at odds with Israel’s de facto methodology since 1948.

So it’s a week in which I cheer Clinton, although her reference to “crippling sanctions” against Iran if the proposed rapprochement fails was a mistake. Sanctions haven’t worked and won’t.

Tehran will not come to the table if it sees Obama’s extended hand as just a deceptive prelude to “crippling” measures. My advice to Tehran: watch what Obama says. He’s driving Iran policy.

Obama’s doing it in a way that means the Israeli-American friction evident in Clinton’s remarks will be a theme of his first year in office. As Lee Hamilton, the president of the Woodrow Wilson Center, told me: “Initiatives are underway that show the United States is going to have some major differences with Israel.”

He also said Netanyahu is “a little more flexible than maybe he’s given credit for.”

Netanyahu as Begin the peacemaker? It’s not impossible. Nor is Obama to Tehran. Provided the president pushes on the two fronts at once.

When I lived in Germany in the 1990s, the return of the capital from Bonn to the scene of the crime, Berlin, prompted agonizing over how to memorialize the Holocaust. Germans thirsted for a “Schlussstrich” — closure with Hitler — even as they acknowledged its impossibility.

A large Holocaust memorial was built in Berlin, but not before a leading writer, Martin Walser, had prompted outrage by railing against “the permanent presentation of our shame” and use of Auschwitz as “a moral stick.”

Closure on the Nazi mass murder is of course impossible. There is no such thing as inherited guilt, but inherited responsibility endures. Germans, through responsibility, have built one of the world’s most successful democracies, a wonder from the ashes.

In the German mirror stands Israel, another vibrant democracy birthed from the crime, albeit one, unlike Germany, that has not found peaceful coexistence. Israel, too, craves closure on a past that holds the insistent specter of annihilation.

As Shlomo Avineri, a political scientist, has written, Israel was supposed not only to take the Jewish people out of exile but ensure that exile was “taken out of the Jewish people.” In this, 61 years after its creation, Israel has fallen short.

Uncertainty does not so much hang over the country as inhabit its very fiber. Existential threats — from Iran, from Hamas and Hezbollah, from demography — are forever invoked. Prime Minister Benjamin Netanyahu refuses — for now — to support even the notion of Palestinian statehood.

I’ve been thinking about corrosive Israeli anxiety since I read a response to my recent columns on Iran from Eran Lerman, the director of the Israel/Middle East office of the American Jewish Committee. Lerman framed his piece around his “vulnerable” 17-year-old daughter, who, he wrote, often asks him what he’s done “to make sure that she gets to be 25,” given Iran’s annihilationist rhetoric and nuclear program.

Israel, Lerman suggested, faces “simply the challenge of staying alive in a hostile environment.”

But it’s not that simple. How frightened should an Israeli teenager really be, how inhabited by the old existential terror, the perennial victimhood, the Holocaust fear and vulnerability from which Israel was supposed to provide deliverance?

Yes, Israel is small — all the land between the Jordan River and Mediterranean Sea is scarcely bigger than Maryland — and its environment hostile. This, as former President Jimmy Carter notes in a fine new book, makes it vulnerable. But as Carter also writes in “We Can Have Peace in the Holy Land,” Israel has a “military force that is modern, highly trained and superior to the combined forces of all its potential adversaries.”

Not only that, Israel has a formidable nuclear arsenal; it has made peace with Egypt and Jordan; it has a cast-iron security guarantee from the United States; it has walled, fenced, blockaded and road-blocked the roughly 4 million Palestinians in the West Bank and Gaza into a pitiful archipelago of helplessness; its enemies, Hezbollah and Hamas, only declared victory in recent wars by preventing their own destruction.

Israel has the most dynamic and creative society in the region, one that does not convict American journalists in shameful secret trials, as Iran has just done with Roxana Saberi; it has never fought a war with Iran; and it knows — despite all the noise — that Persia, at more than 3,000 years and counting, is not in the business of hastening its own suicide through militarist folly.

Some of this, no doubt, Lerman has told his daughter. It should reassure her. Fear is the worst of foundations.

Far from Iran, and the tired Nazi analogies misleadingly attached to it, there is another threat. As Gary Sick, the prominent Middle East scholar and author, suggested to me recently: “The biggest risk to Israel is Israel.”

A core contradiction inhabits Israeli policy. While talking about a two-state solution — at least until Netanyahu redux — Israel has gone on building the West Bank settlements that render a peace agreement impossible by atomizing the 23 percent of the land theoretically destined for Palestine.

As Ehud Barak, now the defense minister, remarked in 1999: “Every attempt to keep hold of this area as one political entity leads, necessarily, to either a non-democratic or a non-Jewish state, because if the Palestinians vote, then it is a binational state, and if they don’t vote it is an apartheid state ...”

That’s right. The population of Arabs in the Holy Land, at about 5.4 million, will one day overtake the number of Jews. So a two-state solution is essential to Israel’s survival as a Jewish state. Persisting in the 42-year-old occupation and the building of settlements gnaws at the very foundations of the Zionist dream.

Netanyahu now wants Palestinian leaders in the West Bank, who have recognized Israel, to go further and recognize it as a Jewish state, even before he accepts a hypothetical Palestinian state. That’s a sign of the Israeli angst occupation has institutionalized.

Closure is the overcoming of horror. It is the achievement of normality through responsibility. It cannot be attained through the inflation of threats, the perpetuation of fears, or retreat into the victimhood that sees every act, however violent, as defensive.

The Obama team is tight with information, but I’ve got the scoop on the senior advisers he’s gathered to push a new Middle East policy as the Gaza war rages: Shibley Telhami, Vali Nasr, Fawaz Gerges, Fouad Moughrabi and James Zogby.

This group of distinguished Arab-American and Iranian-American scholars, with wide regional experience, is intended to signal a U.S. willingness to think anew about the Middle East, with greater cultural sensitivity to both sides, and a keen eye on whether uncritical support for Israel has been helpful.

O.K., forget the above, I’ve let my imagination run away with me. Barack Obama has no plans for this line-up on the Israeli-Palestinian problem and Iran.

In fact, the people likely to play significant roles on the Middle East in the Obama Administration read rather differently.

They include Dennis Ross (the veteran Clinton administration Mideast peace envoy who may now extend his brief to Iran); James Steinberg (as deputy secretary of state); Dan Kurtzer (the former U.S. ambassador to Israel); Dan Shapiro (a longtime aide to Obama); and Martin Indyk (another former ambassador to Israel who is close to the incoming secretary of state, Hillary Clinton.)

Now, I have nothing against smart, driven, liberal, Jewish (or half-Jewish) males; I’ve looked in the mirror. I know or have talked to all these guys, except Shapiro. They’re knowledgeable, broad-minded and determined. Still, on the diversity front they fall short. On the change-you-can-believe-in front, they also leave something to be desired.

In an adulatory piece in Newsweek, Michael Hirsh wrote: “Ross’s previous experience as the indefatigable point man during the failed Oslo process, as well as the main negotiator with Syria, make him uniquely suited for a major renewal of U.S. policy on nearly every front.”

Really? I wonder about the capacity for “major renewal” of someone who has failed for so long.

“Do people in the region take note when Arab-Americans are not represented? Sure they do,” said Zogby, the president of the Arab American Institute in Washington. “A message gets sent.”

It’s important for Obama to get his message right from day one. With the Al Jazeera and Al Arabiya networks broadcasting 24-7 images of the carnage in Gaza, where there are more than 800 dead, mobilization in the Arab world is intense. Rage against Israel, and behind it America, bodes ill.

Change is needed, and not just in the intensity of U.S. diplomatic involvement with Israel-Palestine. Some fundamental questions must be asked.

Does regarding the Middle East almost exclusively through the prism of the war on terror make sense? Does turning a blind eye to the Israeli settlements in the West Bank that frustrate a two-state solution, and the Israeli blockade of Gaza that radicalizes its population, not undermine U.S. interest in bolstering moderate Palestinian sentiment?

Should policy not be directed toward reconciling a Palestinian movement now split between Fatah and Hamas, without which no final-status peace will be possible? Beyond their terrorist wings, in their broad grass-roots political movements, what elements of Hamas and Hezbollah can be coaxed toward the mainstream?

Do we understand the increasingly sophisticated Middle East of Al Jazeera where, as Telhami, a professor at the University of Maryland, put it to me, “People are not dumb and our credibility is at a historic near-zero?”

Asking these questions does not alter America’s commitment to Israel’s security within its pre-1967 borders, which is and should be unwavering. It does not change the unacceptability of Hamas rockets or the fact the Hamas Charter is vile. But it would signal that the damaging Bush-era consensus that Israel can do no wrong is to be challenged.

I don’t feel encouraged — not by the putative Ross-redux team, nor by the nonbinding resolutions passed last week in the Senate and the House of Representatives. The former offered “unwavering commitment” to Israel. The latter recognized “Israel’s right to defend itself against attacks from Gaza.” Neither criticized Israel.

It seems that among liberal democracies, it is only in the U.S .Congress that a defense against terror that results in the slaying of hundreds of Palestinian children is not cause for agonized soul-searching. In my view, such Israeli “defense” has crossed the line.

“We are all opposed to terrorism,” Telhami said. “But how does that enlighten you about how to move forward?”

Enlightenment will require a fresher, broader Mideast team than Obama is contemplating. As noted in “Negotiating Arab-Israeli Peace: American Leadership in the Middle East,” a fine evaluation of U.S. diplomacy by Kurtzer and Scott Lasensky, the lack of expertise on Islam and an Arab perspective was costly at Camp David. At one point, the State Department’s top Arabic translator had to be drafted because “the lack of cross-cultural negotiating skills was so acute.”

Obama should take note, name an Arab-American and an Iranian-American to prominent roles, and beware of a team that takes him — and the region — back to the future.

He said during the campaign that “an unwavering pro-Likud approach to Israel” can’t be “the measure of our friendship with Israel.” Those were words. Now, with Gaza blood flowing, come deeds.